Quality Process Greefield Online Ciao Surveys
Quality Data Program™

At Greenfield Online/Ciao Surveys we understand the importance of data quality, and the definition of what defines data quality is always evolving. Which is why we created this website, in an effort to provide our clients with the most up-to-date information about what we do from a data quality perspective to ensure high-quality data delivery.

Pre - Survey Data Quality (Respondent Recruitment and Management)
As a company, we believe that quality begins with the respondent. How they are recruited, and the expectations that they have about their survey participation.

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Survey-Level Data Quality

At the survey level it is important to manage respondent participation, ensure that respondents cannot participate more than once, and are engaged in the survey process.

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Post-Survey Data Cleansing
After managing the quality of respondent sources, and the participation of these respondents at the survey level, we take a third step to ensure the quality of our data by evaluating and cleansing the data itself.
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